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NeoEHR user guide
  • Pages
    • NeoEHR overview
    • Getting started
    • Onboarding
    • NeoEHR User Roles and Access Overview
    • Switch user role
    • Admin/Settings
    • Front Desk personnel
      • Role-specific features
      • Add a new patient
      • Create an appointment
      • Create and pay an invoice for an out-of-pocket patient
      • Create and pay an invoice for an insured patient
      • Edit an appointment
      • View upcoming and previous appointments for a single patient
      • View upcoming and previous appointments for all patients during a period
      • View the patient profile for an existing patient
      • Update demographic information for an existing patient
      • Update insurance information for an existing patient
      • Scan or upload paper records for a patient
      • Review paper records
      • Generate typical Front Desk/HMIS reports
    • Accountant/Cashier
      • Role-specific features
      • Search for a patient
      • Download transactions
      • Download insurance claims
      • Fund a patient's wallet
      • Create an invoice
      • Pay invoices from a patient's wallet
      • Pay invoices via bank transfer
      • Pay invoices via POS
      • View or download receipts
      • Identify insured patients on NeoEHR
      • Sort and filter payment data
      • View finance metrics on the dashboard
      • View invoice and wallet data
    • Nurses & Doctors: Clinical Inputs
    • Pharmacy module
      • Role-specific features
      • Record a sale to a walk-in customer
      • Create an invoice
      • View prescription information
      • Dispense prescribed medication
      • Print prescriptions in NeoEHR
      • Handle medications not yet supplied
      • View pharmacy product information
      • View brands of a particular generic in stock
      • Transfer products to another dispensary or outlet
      • Request supply from your central store
      • Review outlet requests for new supplies
      • Download list of outlet requests
      • Update product quantities and prices in inventory
    • Laboratory module
      • Log investigation requests for a walk-in client
      • Update pricing for laboratory tests
      • Search for a patient in the laboratory queue
      • Add a new walk-in customer as a patient
      • Sort or filter the laboratory queue
      • Record samples and view investigation results

How to Filter/Sort By

Ensure you are on the Laboratory Queue page after logging in.
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To Filter by Investigation Status, Click the "All Investigations" dropdown.
Select a specific investigation status such as Requested, Invoiced, Processing, Result Ready, or Image Ready.
The queue will automatically update to show only patients matching the selected status.
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To Filter by Investigation Category, Click the "All Categories" dropdown.
Choose a specific category such as Chemistry, Electrophysiology, Haematology, Microbiology, or Radiology + Pulm.
This will filter the investigations by the selected specialty area.
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To Sort the Laboratory Queue, Click the Sort By button (with the sort icon next to it).
Select either:
Most Recent Investigations to sort investigations from newest to oldest.
Earliest Investigations to sort investigations from oldest to newest.
The queue will automatically rearrange based on your selection.
Tip: You can apply both a status filter and a category filter together for more precise results. For example, view only "Processing" investigations under "Microbiology"

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