Introduction
Welcome, Laboratory Professional!
This section of the NeoEHR guide is crafted specifically for your vital role in
result interpretation, and supporting clinical decisions that directly impact patient outcomes. Your work is essential to accurate diagnosis and effective treatment planning.
With NeoEHR’s integrated laboratory tools, you can manage test requests, track sample processing, and ensure timely delivery of accurate lab results. This guide provides clear, step-by-step instructions to help you use the system.
As a Laboratory Staff user, you will primarily use the NeoEHR system to:
Request laboratory investigations for patients Add and manage test pricing View laboratory analytics and performance reports Search and register patients directly from the lab module Filter and sort investigations by status, date, or test type Generate and manage invoices for lab services Record sample collections and processing status View and download test results in PDF format Identify patients with insurance coverage and process claims Handle insurance-based payments for lab services View and track all lab-related invoices Switch roles when accessing other modules or responsibilities