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NeoEHR user guide
  • Pages
    • NeoEHR overview
    • Getting started
    • Onboarding
    • NeoEHR User Roles and Access Overview
    • Switch user role
    • Admin/Settings
    • Front Desk personnel
      • Role-specific features
      • Add a new patient
      • Create an appointment
      • Create and pay an invoice for an out-of-pocket patient
      • Create and pay an invoice for an insured patient
      • Edit an appointment
      • View upcoming and previous appointments for a single patient
      • View upcoming and previous appointments for all patients during a period
      • View the patient profile for an existing patient
      • Update demographic information for an existing patient
      • Update insurance information for an existing patient
      • Scan or upload paper records for a patient
      • Review paper records
      • Generate typical Front Desk/HMIS reports
    • Accountant/Cashier
      • Role-specific features
      • Search for a patient
      • Download transactions
      • Download insurance claims
      • Fund a patient's wallet
      • Create an invoice
      • Pay invoices from a patient's wallet
      • Pay invoices via bank transfer
      • Pay invoices via POS
      • View or download receipts
      • Identify insured patients on NeoEHR
      • Sort and filter payment data
      • View finance metrics on the dashboard
      • View invoice and wallet data
    • Nurses & Doctors: Clinical Inputs
    • Pharmacy module
      • Role-specific features
      • Record a sale to a walk-in customer
      • Create an invoice
      • View prescription information
      • Dispense prescribed medication
      • Print prescriptions in NeoEHR
      • Handle medications not yet supplied
      • View pharmacy product information
      • View brands of a particular generic in stock
      • Transfer products to another dispensary or outlet
      • Request supply from your central store
      • Review outlet requests for new supplies
      • Download list of outlet requests
      • Update product quantities and prices in inventory
    • Laboratory module
      • Log investigation requests for a walk-in client
      • Update pricing for laboratory tests
      • Search for a patient in the laboratory queue
      • Add a new walk-in customer as a patient
      • Sort or filter the laboratory queue
      • Record samples and view investigation results
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NeoEHR user guide
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Laboratory module

Introduction

Welcome, Laboratory Professional!
This section of the NeoEHR guide is crafted specifically for your vital role in
diagnostic testing,
result interpretation, and
supporting clinical decisions that directly impact patient outcomes.
Your work is essential to accurate diagnosis and effective treatment planning.
With NeoEHR’s integrated laboratory tools, you can manage test requests, track sample processing, and ensure timely delivery of accurate lab results. This guide provides clear, step-by-step instructions to help you use the system.

As a Laboratory Staff user, you will primarily use the NeoEHR system to:
Request laboratory investigations for patients
Add and manage test pricing
View laboratory analytics and performance reports
Search and register patients directly from the lab module
Filter and sort investigations by status, date, or test type
Generate and manage invoices for lab services
Record sample collections and processing status
View and download test results in PDF format
Identify patients with insurance coverage and process claims
Handle insurance-based payments for lab services
View and track all lab-related invoices
Switch roles when accessing other modules or responsibilities

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Visit the NeoEHR webpage
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Introduction
Visit the NeoEHR webpage
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