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NeoEHR user guide
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Introduction

Welcome, Laboratory Professional!
This section of the NeoEHR guide is crafted specifically for your vital role in
diagnostic testing,
result interpretation, and
supporting clinical decisions that directly impact patient outcomes.
Your work is essential to accurate diagnosis and effective treatment planning.
With NeoEHR’s integrated laboratory tools, you can manage test requests, track sample processing, and ensure timely delivery of accurate lab results. This guide provides clear, step-by-step instructions to help you use the system.

As a Laboratory Staff user, you will primarily use the NeoEHR system to:
Request laboratory investigations for patients
Add and manage test pricing
View laboratory analytics and performance reports
Search and register patients directly from the lab module
Filter and sort investigations by status, date, or test type
Generate and manage invoices for lab services
Record sample collections and processing status
View and download test results in PDF format
Identify patients with insurance coverage and process claims
Handle insurance-based payments for lab services
View and track all lab-related invoices
Switch roles when accessing other modules or responsibilities

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