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NeoEHR user guide
  • Pages
    • NeoEHR overview
    • Getting started
    • Onboarding
    • NeoEHR User Roles and Access Overview
    • Switch user role
    • Admin/Settings
    • Front Desk personnel
      • Role-specific features
      • Add a new patient
      • Create an appointment
      • Create and pay an invoice for an out-of-pocket patient
      • Create and pay an invoice for an insured patient
      • Edit an appointment
      • View upcoming and previous appointments for a single patient
      • View upcoming and previous appointments for all patients during a period
      • View the patient profile for an existing patient
      • Update demographic information for an existing patient
      • Update insurance information for an existing patient
      • Scan or upload paper records for a patient
      • Review paper records
      • Generate typical Front Desk/HMIS reports
    • Accountant/Cashier
      • Role-specific features
      • Search for a patient
      • Download transactions
      • Download insurance claims
      • Fund a patient's wallet
      • Create an invoice
      • Pay invoices from a patient's wallet
      • Pay invoices via bank transfer
      • Pay invoices via POS
      • View or download receipts
      • Identify insured patients on NeoEHR
      • Sort and filter payment data
      • View finance metrics on the dashboard
      • View invoice and wallet data
    • Nurses & Doctors: Clinical Inputs
    • Pharmacy module
      • Role-specific features
      • Record a sale to a walk-in customer
      • Create an invoice
      • View prescription information
      • Dispense prescribed medication
      • Print prescriptions in NeoEHR
      • Handle medications not yet supplied
      • View pharmacy product information
      • View brands of a particular generic in stock
      • Transfer products to another dispensary or outlet
      • Request supply from your central store
      • Review outlet requests for new supplies
      • Download list of outlet requests
      • Update product quantities and prices in inventory
    • Laboratory module
      • Log investigation requests for a walk-in client
      • Update pricing for laboratory tests
      • Search for a patient in the laboratory queue
      • Add a new walk-in customer as a patient
      • Sort or filter the laboratory queue
      • Record samples and view investigation results

1. Account Management

Add a New Facility
Edit Facility Information
Deactivate a Facility

Payment Collection Details and Documentation

Add Bank Details
Edit Bank Details
Deactivate Bank Details
Add Insurer
Edit Insurer
Deactivate Insurer
Upload KYC Documents
Remove KYC Documents

Additional Details

Activate Laboratory
Activate Pharmacy

Department & Clinic Setup

Add Department
Activate Department
Deactivate Department
Add a Clinic to a Department
Edit Clinic in a Department
Add Ward
Edit Ward
Deactivate Ward

Consulting & Operating Rooms

Add Consulting Room
Edit Consulting Room
Deactivate Consulting Room
Add Operating Room
Edit Operating Room
Deactivate Operating Room

Job Titles & Role

Add Job Titles & Levels
Activate Job Titles & Levels
Deactivate Job Titles & Levels

2. Manage Staff

Add New Staff
Deactivate Staff
Manage Staff Jobs
Search Staff by Name or ID
Filter Staff by Job Title, Team Role, or Status

3. Pricing

Add Pricing for:
Consultation
Ward Admission
Procedures
Other Services
Upload Pricing via CSV
Edit Pricing
Deactivate Pricing
Extend Pricing Settings
Search Pricing Records
Filter by Pricing Type or Status

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