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NeoEHR user guide
  • Pages
    • NeoEHR overview
    • Getting started
    • Onboarding
    • NeoEHR User Roles and Access Overview
    • Switch user role
    • Admin/Settings
    • Front Desk personnel
      • Role-specific features
      • Add a new patient
      • Create an appointment
      • Create and pay an invoice for an out-of-pocket patient
      • Create and pay an invoice for an insured patient
      • Edit an appointment
      • View upcoming and previous appointments for a single patient
      • View upcoming and previous appointments for all patients during a period
      • View the patient profile for an existing patient
      • Update demographic information for an existing patient
      • Update insurance information for an existing patient
      • Scan or upload paper records for a patient
      • Review paper records
      • Generate typical Front Desk/HMIS reports
    • Accountant/Cashier
      • Role-specific features
      • Search for a patient
      • Download transactions
      • Download insurance claims
      • Fund a patient's wallet
      • Create an invoice
      • Pay invoices from a patient's wallet
      • Pay invoices via bank transfer
      • Pay invoices via POS
      • View or download receipts
      • Identify insured patients on NeoEHR
      • Sort and filter payment data
      • View finance metrics on the dashboard
      • View invoice and wallet data
    • Nurses & Doctors: Clinical Inputs
    • Pharmacy module
      • Role-specific features
      • Record a sale to a walk-in customer
      • Create an invoice
      • View prescription information
      • Dispense prescribed medication
      • Print prescriptions in NeoEHR
      • Handle medications not yet supplied
      • View pharmacy product information
      • View brands of a particular generic in stock
      • Transfer products to another dispensary or outlet
      • Request supply from your central store
      • Review outlet requests for new supplies
      • Download list of outlet requests
      • Update product quantities and prices in inventory
    • Laboratory module
      • Log investigation requests for a walk-in client
      • Update pricing for laboratory tests
      • Search for a patient in the laboratory queue
      • Add a new walk-in customer as a patient
      • Sort or filter the laboratory queue
      • Record samples and view investigation results
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NeoEHR user guide
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Log investigation requests for a walk-in client

How to Request an Investigation

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Log in with a Laboratory Staff role that has access to the Laboratory Queue Dashboard.
On the Laboratory Queue Dashboard, click the "Request Inv" button located at the top-right corner of the screen.
This will open the Request Investigation form.
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Use the search bar to find an existing patient by name or ID.
If the patient is new, click the "+" icon to add their details.
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Enter the name of the physician making the request. If the request is for a walk-in patient, you can simply enter your own name.
Navigate through the sub-departments available at the top (i.e, Haematology, Chemistry, Microbiology, Serology, Radiology + Pulm, Electrophysiology, Histopathology).
Select Test(s) by clicking on one or more tests from the preloaded list (e.g., Urine MCS, Blood Culture, Throat Swab MCS, etc.).
To add a new test not listed, type the name into the textbox and click the "+" button.
Provide Additional Details (If Applicable) by selecting the Specimen Type, Specific Organism, body part, or view based on the nature of the test.
Set Priority by choosing whether the test is Regular or Urgent using the priority buttons.
Click "Add Investigation" to confirm your test selection.
Once all investigations are added, click "Checkout" to complete the process.
The request will be marked with the name of the person who submitted it (e.g., Added by: Mr James Francis).

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Visit the NeoEHR webpage
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How to Request an Investigation
Visit the NeoEHR webpage
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