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The prescription must be fully invoiced and paid for.The pharmacy does not have the full quantity prescribed (e.g., only 2 packs available when 5 were prescribed).The system detects insufficient stock and enables the Mark as Outstanding option for the remaining quantity. Navigate to the Prescriptions Dashboard, find the relevant patient card, and click the dropdown to expand the details.Ensure the prescribed medication has already been invoiced and paid for. During this, the Include items not in stock toggle must be turned on.If the pharmacy has partial stock, the system will allow you to mark the remaining quantity as Outstanding.Click the Burger Menu (⋮) next to the prescription.Click Mark as Outstanding to update the record.Click Proceed to confirm the update.The prescription status will update to Yet to be Supplied for the outstanding quantity.
NeoEHR user guide
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How to Mark as Outstanding
The Mark as Outstanding function is designed for cases where the pharmacy cannot supply the full quantity of a prescribed medication, despite the invoice being fully processed and paid. This ensures transparency between the pharmacy, the prescribing doctor, and the patient, allowing the remaining items to be tracked for future fulfillment.
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